Frequently asked questions

Commercial license options for e-commerce in Dubai

The following license types are available for online businesses:

1. E-Commerce Licence (DED Mainland)
Allows you to sell products in the UAE and abroad. Suitable for marketplaces, D2C, and online stores.

2. E-Trading Licence (DED — Emirati-only, but available through partnerships)
Only for UAE citizens, but Xcella helps you find an alternative in free zones.

3. Free Zone E-commerce Licence
Available in:
  • IFZA
  • Shams
  • Dubai CommerCity
  • RAKEZ
  • Dubai South
Ideal for international sales, logistics, and working with Amazon/Noon/Shopify.

4. General Trading Licence
For a wide range of products, including cross-border e-commerce.

Xcella helps you choose an option by market (UAE, GCC, worldwide), depending on the model (marketplace, wholesales, D2C).
Company registration and business support in the UAE
From business registration to comprehensive support.
Structuring and licensing
From connecting to UAE banks to transaction support.
Banks and compliance
Resident visas, licenses, permits and support.
People, status, documents
If you still have any questions, please contact us.
Location:
Office 1701,
Al Shafar Tower 1,
Barsha Heights,
Dubai, UAE
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